Snapfurb Refund & Return Policy
Effective Date:01/10/2025
At Snapfurb, we make buying and selling pre-loved items safe and simple. To ensure clarity and fairness, all buyers must inspect items carefully at delivery.
1. Buyer Inspection at Delivery
Every item is manually checked by Snapfurb before delivery.
Buyers must inspect the item carefully at delivery.
Buyers must make a clear video showing the item and its condition.
Payment is collected only after the buyer confirms the item is as described.
2. Refusing Delivery
If the item does not match the description or has undisclosed damage, the buyer must refuse delivery.
Snapfurb will return the item to the seller and the transaction will be cancelled.
No payment is processed if the delivery is refused for valid reasons.
3. Returns & Refunds
Returns or refunds are allowed only if the seller gives explicit permission or if the item has a valid warranty.
Once the buyer accepts the item, Snapfurb is not responsible for any issues.
Buyers must have video evidence at the time of delivery if they are requesting a return/refund under these conditions.
4. Seller Responsibility
Sellers must provide items in the described condition.
Returns or refunds will only be processed if the seller agrees or the item is under warranty.
5. Buyer Responsibility
Inspect the item carefully at delivery.
Make a clear video of the item and its condition.
Refuse delivery if the item is not as described.
Once accepted, the item cannot be returned or refunded without seller permission or warranty.
6. Contact Us
For support during delivery or questions about returns:
📧 snapfurb@gmail.com
📞 +91-96340 86541